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Principal Customer Solutions Manager, Global Financial Services (GFS), AWS

Tokyo, Japan💼 Full-time🗓 2026-06-01 → 2026-09-26

Core

Lead end-to-end cloud transformation strategy for Japan's largest financial institutions, driving AI/ML and Generative AI adoption, workload migration, and revenue growth.

Role type

Principal Customer Solutions Manager (Global Financial Services)

Builds

Enterprise-wide cloud adoption, AI/ML and GenAI roadmaps, and self-sustaining Cloud Business Office capabilities for megabanks and securities firms.

Domain

Global Financial Services (Banks, Investment Banking, Capital Markets) + Cloud Computing

Deliverable

production ML models | product features | dashboards & analysis

Required skills

IT transformation strategy, C-suite executive influence, program management, cross-functional leadership, AI/ML use case identification, regulatory navigation, cloud business office setup, mentorship

Preferred skills

AWS Solutions Architect certification, DevOps/Cloud Operating Models knowledge, Japanese financial institution consulting experience, Generative AI production deployment experience

Technologies

AWS, Azure, Google Cloud, Generative AI, Large Language Models

Responsibilities

Own executive relationships (CxO, CTO/CIO) to drive enterprise-wide adoption; Define and execute cloud transformation strategies with measurable KPIs; Lead cross-functional programs across geographies and regulatory regimes; Drive AI/ML and GenAI adoption from PoC to production; Install governance structures for customer self-sustainability; Act as voice of customer to AWS product/engineering leadership; Mentor regional CSMs on executive engagement and strategic thinking

Seniority

Principal, hands-on IC with team leadership

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