Customer Care Specialist
Core
Providing consultative support and resolving customer issues according to scripts and algorithms for an international airline.
Role type
Customer Care Specialist
Builds
Customer support interactions and upselling additional services for SkyUp Airlines
Domain
Aviation / Travel
Deliverable
client delivery
Required skills
Customer service, CRM systems, handling objections, sales, multilingual communication
Preferred skills
Tourism/aviation education, CRM experience
Technologies
CRM systems
Responsibilities
Provide consultative support and resolve customer issues, Interact with cross-functional departments, Administer and work in CRM systems, Sell additional services