Customer Partnership Manager (m/w/d)
Core
Managing and expanding existing customer relationships to ensure long-term satisfaction and sustainable revenue growth for energy-intensive companies.
Role type
Customer Partnership Manager
Builds
Long-term customer partnerships and sustainable revenue growth
Domain
Energy industry + B2B customer success
Deliverable
client delivery
Required skills
Commercial controlling & reporting, Energy economics understanding, MS Office/Teams (PowerPoint, Excel), Structured project organization & documentation
Preferred skills
Customer orientation, Empathy, Presentation skills, Cross-functional communication, Process improvement
Technologies
MS Office, MS Teams, PowerPoint, Excel, Jira, Confluence
Responsibilities
Nurture and expand existing customer relationships, Ensure long-term customer satisfaction, Drive sustainable revenue growth, Identify and escalate customer challenges internally, Communicate with management level, Improve processes and transparency