Director, Field Excellence, North America
Core
Lead the development and execution of strategies to strengthen commercial performance and field effectiveness across North America.
Role type
Director, Field Excellence
Builds
Field force effectiveness, analytics, insights, and incentive compensation planning
Domain
Biotechnology / Commercial Operations
Deliverable
product features
Required skills
Strategic leadership, data-driven decision-making, cross-functional collaboration, team management, CRM systems, digital solutions, AI/ML capabilities, change management
Responsibilities
Define and implement Field Excellence vision and priorities; Lead a high-performing team specializing in field force effectiveness and analytics; Act as a strategic advisor to senior stakeholders across Sales, Marketing, Medical, and Market Access; Partner with Commercial, IT, Analytics, and Digital teams to improve field tools and workflows; Support the adoption and continuous improvement of CRM systems, digital solutions, AI/ML capabilities, and training initiatives.
