SAP Technical Client Relations Account Manager
Core
Serve as primary technical point of contact for B2B payments clients to resolve issues, ensure compliance, and support payment processing integrations.
Role type
Senior Technical Client Relations Account Manager
Builds
Supports Worldpay B2B Payments processing platform and Integrated/Omnichannel Payments Solutions
Domain
Payments / Enterprise Software (SAP)
Deliverable
client delivery
Required skills
SAP ECC and S4 HANA business logic, ABAP, SD/FI/CRM configuration, payment card and tokenization integration, problem-solving, technical product knowledge
Preferred skills
Cloud Services, Salesforce, ITIL, Agile Methodology, APIs/Java/SDKs
Technologies
SAP ECC, S4 HANA, ABAP, Windows, Linux
Responsibilities
Resolve outstanding client issues and inquiries, collaborate with product/engineering on feature changes, maintain knowledge of payment industry trends and compliance, provide technical support for payment processing integrations, produce documentation and training sessions
Seniority
Senior, hands-on IC
