Senior Technical Account Manager
Core
Ensure technical success for Affirm's largest merchants post-sale by advising developers and product teams, implementing products into existing architectures, and solving business objectives with technical strategies.
Role type
Senior Technical Account Manager (IC)
Builds
Merchant integrations and product adoption for the Buy Now, Pay Later platform
Domain
Fintech / Payments / E-commerce
Deliverable
client delivery
Required skills
Technical account management, developer relationship management, technical guidance for integrations, critical issue resolution, cross-functional leadership, project management, payments ecosystem knowledge, web/mobile architecture understanding
Preferred skills
Reading code in two languages, writing code in one language, experience with betas and pilots
Technologies
Web/mobile application architecture, payments ecosystem
Responsibilities
Lead technical relationships for a named set of merchants; manage and provide technical guidance for new merchant integrations; support clients through their lifetime and resolve critical technical issues; provide early feedback to engineering and product teams; identify areas to improve operational efficiencies and onboard merchants quickly
Seniority
Senior, hands-on IC