Access Associate-Senior (Full-Time Days)
Core
Lead and guide a team of access associates to manage patient registration, insurance verification, appointment scheduling, and billing processes within a cardiology department.
Role type
Senior Access Associate (Healthcare Administration)
Builds
Patient access workflows and billing records for cardiology services
Domain
Healthcare / Cardiology
Required skills
Team leadership, patient registration, insurance verification, appointment scheduling, billing and payment processing, customer service, data entry
Preferred skills
3+ years of healthcare or customer service experience, ability to resolve complex issues, basic computer skills
Responsibilities
Provide knowledge and guidance to a team of access associates; manage incoming calls and greet patients; schedule patient appointments; verify insurance eligibility and obtain pre-certifications; collect and process payments and co-payments; review charges for accuracy.