Onboarding Concierge Specialist
Core
Own and facilitate the new hire's 30/60/90-day onboarding and integration program, serving as the single point of contact and advocate for every new hire from Day 1 through full integration.
Role type
Onboarding Concierge Specialist
Builds
Personalized onboarding itineraries, training sessions, and a seamless integration experience for new hires.
Domain
Human Resources / Employee Experience
Deliverable
product features
Required skills
Onboarding program design, training facilitation, HRIS/onboarding tracking tools, employee experience measurement, service recovery, cross-functional coordination
Preferred skills
Payroll fluency, hospitality/concierge background, LMS/onboarding software experience, employee journey mapping
Technologies
HRIS, Excel, Google Sheets, Forms
Responsibilities
Design personalized onboarding itineraries, deliver HR and payroll training sessions, support candidates and new hires with documentation and payroll questions, run engagement pulse checks, coordinate with HR/IT/Payroll teams, track onboarding metrics
Seniority
Mid-level, hands-on IC
