Switchboard Operator
On-site · United States
Core
Answer incoming/outgoing/internal calls, prioritize emergency calls, connect personnel, monitor emergency radio and alarm panels, and provide overhead pages for disaster situations.
Role type
Customer service switchboard operator
Builds
Internal and external communication routing for a healthcare facility
Domain
Healthcare operations
Required skills
Call management, emergency response coordination, patient information retrieval, computer proficiency, multitasking, verbal communication, written communication, typing (35 wpm)
Preferred skills
Bilingualism
Responsibilities
Answering calls, connecting calls to appropriate personnel, monitoring emergency systems, providing patient information, entering department schedules