Manager, Customer Success (Remote - EMEA)
Core
Lead and grow the EMEA Customer Success team to drive adoption, retention, and expansion for strategic enterprise customers.
Role type
Senior Manager, Customer Success (EMEA)
Builds
Customer success operations, team scaling, and enterprise account strategies for an open workflow orchestration platform.
Domain
SaaS / Workflow Automation / AI
Required skills
People leadership, Enterprise account management, Operational discipline, Tech industry experience, Cross-functional collaboration, Team scaling
Preferred skills
High-growth leadership trajectory, Automation and AI familiarity, Leadership across multiple companies
Technologies
n8n, Workflow orchestration tools
Responsibilities
Partner with CSMs on complex enterprise challenges, hire and develop the EMEA CSM team, run forecasting and risk reviews, collaborate with Sales/Product/Support leaders.
Seniority
Manager, hands-on leadership