Systems Deployment & Implementation Coordinator
Core
Provides level III Deskside IT expertise by researching, procuring, configuring, implementing, maintaining, and troubleshooting hardware and software solutions for team members.
Role type
Deskside IT Support Coordinator
Builds
IT infrastructure and digital application workflows for a college department
Domain
Healthcare IT / Campus Technology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
hardware and software maintenance, system installation and upgrades, inventory management, Active Directory, Group Policy, application deployment, scripting, Microsoft Office, Windows OS, audio/video setup
Preferred skills
Associate's degree in Computer Science, 3 years of Deskside experience
Technologies
Exchange, SMTP, DNS, TCP/IP, MDT, Active Directory, Group Policy, Visio, Project, Office Pro, Windows XP/7
Responsibilities
Coordinate small to medium sized requests and infrastructure projects, assign tasks to other IT teams, develop customized solutions for new product functionality, maintain technical knowledge base, provide remote assistance and phone support, set up audio/video equipment for events
Seniority
Mid-level, hands-on IC