IT-Administrator / IT-Support (m/w/d) Schwerpunkt 1st & 2nd Level Support
Core
Ensuring stable IT operations across five dental practice locations and providing direct 1st & 2nd level support to staff.
Role type
IT Administrator / IT Support Specialist
Builds
IT workstations, user accounts, and practice software environments
Domain
Healthcare / Dental Practice
Deliverable
physical/clinical work
Required skills
Windows administration, Microsoft 365 (Outlook, Teams, AD), Active Directory, network administration, IT security basics, ticketing systems, practice software (Z1, Doctolib)
Preferred skills
Network knowledge, IT security
Technologies
Windows, Microsoft 365, Active Directory, Atera, UniFi, Z1, Doctolib, Placetel, Webex
Responsibilities
Ensure stable IT infrastructure operation at five locations, support staff with hardware/software/phone issues, set up and hand over workstations, manage user accounts and devices, administer practice software and communication tools, participate in IT projects and migrations, maintain network and security (backups, firewalls), update IT documentation
Seniority
Mid-level, hands-on IC