Serviceassistenz (m/w/d)
Core
First point of contact for customers at the service reception, handling phone calls, appointment coordination, and supporting service advisors in daily operations.
Role type
Service receptionist / Administrative assistant in automotive service (via careerplan.io/jobs/2303558-serviceassistenz-mwd)
Builds
Customer service interactions, appointment scheduling, and administrative support for the service department
Domain
Automotive industry + Customer service
Deliverable
dashboards & analysis
Required skills
Customer service, telephone handling, appointment coordination, data entry, vehicle replacement management, MS Office proficiency, DMS experience
Preferred skills
Automotive commercial training, English language skills, additional foreign languages