Servicemitarbeiter im Kundendialog (m/w/d)
Core
Handling and qualifying customer inquiries for an automotive group, including proactive outreach and scheduling appointments.
Role type
Customer service representative (automotive)
Builds
Customer engagement and appointment scheduling for sales and service
Domain
Automotive industry + customer service
Deliverable
client delivery (via careerplan.io/jobs/1153901-servicemitarbeiter-im-kundendialog-mwd)
Required skills
Customer inquiry qualification, proactive customer outreach, CRM data management, appointment scheduling, MS-Office proficiency
Preferred skills
Sales or service experience, customer orientation, telephone communication skills