Client Services Officer
Based in Australia
Core
First point of contact for families seeking Aged Care services, assisting residents and families in their journey into residential Aged Care.
Role type
Client Services Officer (Sales & Referral)
Builds
Residential Aged Care placements for residents and their families
Domain
Aged Care / Healthcare
Deliverable
client delivery
Required skills
customer service, sales, negotiation, cold calling, record keeping, home showcasing
Preferred skills
knowledge of Aged Care fees and funding
Responsibilities
Assist families in their journey into residential Aged Care, conduct cold calls to secure new referral sources, showcase homes to future residents, maintain records and filing.
Seniority
Individual Contributor
