Digital Success Engineer

USA🌐 Remote💼 Full-time🗓 2026-10-02 → 2026-10-03

Core

Build and maintain automation, tooling, agentic workflows, and integrations for Jamf's digital customer-success motion, translating strategy into shipped technology components.

Role type

Senior IC automation and agent engineering specialist

Builds

Automation, tooling, agentic workflows, and integrations for digital customer success

Domain

SaaS / Customer Success / AI Engineering

Deliverable

production ML models

Required skills

API integration, data connectors, scripting, low-code automation, version control, prompt engineering, agent engineering, MCP workflows, data pipeline support (via careerplan.io/jobs/22728-digital-success-engineer-at-jamf)

Preferred skills

AI-assisted development, customer-success metrics knowledge, development/automation/data-platform certifications

Technologies

APIs, data connectors, scripting, low-code platforms, version control systems, MCP workflows

Responsibilities

Build and maintain automation, tooling, agentic workflows, and integrations; Implement targeting and personalization logic using adoption and usage signals; Build guardrails for automated customer-facing communication; Partner with analytics engineers on data definitions and pipelines; Evaluate emerging AI tools and recommend adoption

Seniority

Senior, hands-on IC

About Jamf

Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discrimi