А
Scarpel - Client Success Manager
Академия МАМА
Core
Managing end-client relationships, onboarding, and portfolio growth for a client success role in the iGaming industry.
Role type
Client Success Manager
Builds
Client traffic solutions and portfolio expansion
Domain
iGaming / A2P
Deliverable
client delivery
Required skills
A2P experience, iGaming expertise, Alaris platform proficiency, Excel, Hubspot, Salesforce, proactive project management, analytical thinking
Preferred skills
Cross-selling and up-selling capabilities
Technologies
Alaris, Excel, Hubspot, Salesforce
Responsibilities
Commercial management of end-clients, onboarding new clients, monitoring and developing key portfolio metrics, proactively maintaining client relationships, coordinating client traffic issues with support and routing departments