Account Manager IT-Solutions & strategische Enterprise-Kunden-Entwicklung (M/W/D) (hybrid)
Core
Account Manager responsible for developing and retaining strategic enterprise customers in the IT sector, focusing on long-term relationship building and positioning innovative IT solutions.
Role type
Senior Account Manager (Enterprise IT)
Builds
Strategic customer development plans, sales lifecycle management, and cross-selling/up-selling opportunities for IT services and projects.
Domain
Enterprise IT Services & Solutions
Deliverable
client delivery
Required skills
Enterprise sales, strategic account management, stakeholder management, sales lifecycle management, contract negotiation, solution selling, project methodology knowledge (Scrum, Prince2), technical understanding.
Preferred skills
Business or technical degree, experience in IT services sales, proven success in account farming and expansion.
Technologies
Scrum, Prince2
Responsibilities
Manage the full sales lifecycle from inquiry to contract closure, identify and realize cross-selling and upselling potential, coordinate with delivery and HR teams, manage escalations to ensure customer satisfaction, align technical requirements with internal departments, onboard new project team members.
Seniority
Senior, hands-on IC