Sales Operations Manager
Core
Owns the day-to-day operational lifecycle from quote through purchase order, fulfilment, invoicing and cash collection for the WWT Victorian business.
Role type
Sales Operations Manager
Builds
Seamless quote-to-cash experience for enterprise clients
Domain
Technology sales operations and supply chain coordination
Required skills
Quote-to-cash process management, commercial operations, order management, supply chain coordination, stakeholder management, process improvement, data analysis, CRM/order management systems proficiency
Preferred skills
Experience with large, complex technology transactions involving multiple OEMs and distributors
Technologies
Microsoft Excel, CRM systems, Order management systems
Responsibilities
Maintain a single operational view of all active opportunities, quotes, purchase orders, orders, invoices and payment status; Act as the day-to-day operational peer to key enterprise procurement coordinators; Coordinate customer, OEM and distributor onboarding requirements; Own and coordinate the end-to-end quote-to-cash process; Identify operational risks, gaps or delays early and drive them to resolution; Build repeatable processes, trackers and reporting that can scale with the volume and complexity of the business.
Seniority
Mid-level, hands-on IC