Sales Manager
Core
Customer support and onboarding for iGaming players, handling deposits, bonuses, and inquiries via phone and chat.
Role type
Customer support agent (iGaming)
Builds
Player engagement and retention for an iGaming platform
Domain
iGaming / Online gambling
Deliverable
client delivery
Required skills
Communication, stress resistance, PC proficiency, Ukrainian language
Preferred skills
Call center experience, gambling/betting industry experience
Responsibilities
Welcome new players and guide them during first deposit, consult on deposits and bonuses, resolve player issues, inform about promotions
Seniority
Entry-level / Individual Contributor