Technical Delivery Manager
Core
Senior customer-facing Technical Delivery Manager acting as a trusted advisor to drive operational stability and strategic technology outcomes for enterprise and mid-market customers.
Role type
Senior IC Technical Delivery Manager (Service Delivery)
Builds
Operational stability, continuous improvement, and long-term technology outcomes for customer environments
Domain
Cyber security, cloud, infrastructure, networking, and modern workplace technologies
Required skills
Technical advisory, roadmap planning, risk management, stakeholder engagement, operational awareness, problem-solving, solution modernization
Preferred skills
MSP or consulting background, experience with Microsoft Azure, Cisco, Fortinet, Veeam
Technologies
Azure, Cisco, Fortinet, Veeam, Microsoft technologies
Responsibilities
Acting as a trusted technical advisor across a portfolio of customers, Leading operational and strategic technology discussions, Driving service improvement and technical roadmap initiatives, Coordinating internal technical teams to deliver customer outcomes, Managing risks, escalations and service health across customer environments, Supporting solution uplift, optimisation and modernisation initiatives
Seniority
Senior, hands-on IC
