Telefonist (m/w/d) in der Disposition
Core
Telephone coordination and scheduling of customer appointments for a healthcare and orthopedic technology provider.
Role type
Administrative telephone operator (disposition)
Builds
Customer appointment schedules and data records
Domain
Healthcare / Orthopedic technology
Deliverable
dashboards & analysis
Required skills
Telephone communication, German language proficiency, Data entry, Time management, Reliability
Responsibilities
Scheduling and coordinating customer appointments, Answering incoming calls, Recording and forwarding relevant information, Maintaining and updating appointment and customer data, Handling minor coverage tasks in daily operations, General office support tasks