Duty Manager Ground Handling Center (m/w/d) - befristet für 24 Monate
Core
Central operational control and resolution of flight irregularities (cancellations, delays, diversions) for Condor's global network, ensuring safe, punctual, and cost-effective operations.
Role type
Senior Duty Manager, Ground Operations
Builds
Operational continuity and passenger welfare solutions for Condor's global flight network
Domain
Aviation / Airline Ground Operations
Required skills
Flight irregularity management, Passenger welfare coordination, GDS systems (Amadeus, Etix, Timatic), Stakeholder coordination, Customs/Visa/INAD case handling, Crisis management, Shift work flexibility
Preferred skills
Additional foreign language, Project management
Technologies
Amadeus, Altea CM, Timatic
Responsibilities
Monitor global operations and initiate measures for cancellations/delays/diversions; Coordinate re-accommodation and passenger welfare; Provide technical support on booking/system issues; Collaborate with OCC, stations, and partners on complex decisions; Handle customs/visa/entry matters and INAD/DEPA/DEPU cases; Support ad-hoc landings and special flights; Assist crisis team with operational topics