Technology Support (m/w/d) Betriebe - Schichtdienst
Core
First point of contact for IT orders, inquiries, disruptions, and problems for IT users at the Planegg site and all other branches, handling technical and application-specific questions via ticket system, email, or phone.
Role type
IT Support Technician (Help Desk)
Builds
IT support services for pharmacy logistics operations
Domain
Healthcare logistics / Pharmacy supply chain
Deliverable
client delivery
Required skills
IT support experience, MS Windows client and server systems, MS Office, hardware and software configuration and installation, troubleshooting
Preferred skills
IT vocational training (e.g., Fachinformatiker), practical experience in technical service environment
Technologies
Windows, MS Office, Ticketing systems
Responsibilities
Respond to IT tickets, inquiries, and disruptions; configure and install software and hardware; perform repairs; provide technical and application-specific support
Seniority
Mid-level, hands-on IC
