Night Audit (m/w/d)
Core
Managing front office operations, guest check-in/out, billing, and cash handling to ensure smooth hotel reception and financial accuracy.
Role type
Front Office Night Audit / Receptionist
Builds
Daily hotel operations, guest services, and financial reconciliation for boutique hotels
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Guest relations, cash handling, billing and invoicing, debtor/creditor management, team coordination, complaint resolution, upselling, MS Office, OPERA PMS
Preferred skills
Hotel industry training, organizational skills, flexibility under pressure, sales ability, German and English language proficiency
Responsibilities
Greet guests and provide professional consultation, ensure smooth front office flow, manage check-in/check-out and cash register, oversee debtor/creditor accounts and payment guarantees, coordinate with Housekeeping and Reservations, monitor booking status, handle guest complaints, and perform upselling.
Seniority
Entry-level to Junior, hands-on IC