Manager of Account Management
Core
Senior Account Management leader responsible for stewarding top-tier brand and advertiser accounts, managing a small team, and driving retention and investment growth within a retail media environment.
Role type
Manager of Account Management (Retail Media)
Builds
End-to-end campaign execution, account retention, and team performance for major national brands
Domain
Retail Media / Advertising / Commerce Media
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Account management, People leadership, Campaign strategy, Cross-functional collaboration, Data analysis, Contract negotiation, Performance optimization, Team coaching, Stakeholder management, Process improvement
Preferred skills
Retail or commerce media experience, Managing major national brands, Insertion Orders knowledge, Retail media measurement expertise
Technologies
Digital media execution platforms, Analytics and reporting tools, CRM systems
Responsibilities
Manage assigned portfolio of top-tier brand and advertiser accounts; Directly manage 1-2 Account Managers providing coaching and development; Ensure proactive end-to-end account stewardship from kickoff to renewal; Collaborate with Media Activation, Planning, Sales, and Analytics to deliver campaign commitments; Drive retention and investment growth through performance optimization; Establish team vision, processes, and talent development plans.
Seniority
Manager, hands-on IC with people leadership