Business Product Manager - Veeva Vault CRM
Core
Drive strategy, adoption, and enhancement of Healthcare Professional (HCP) CRM platforms and integrated commercial digital tools to elevate customer experience and field force impact.
Role type
Business Product Manager (HCP CRM)
Builds
HCP CRM platform features, e-detailing modules, call logging, messaging, and customer insights tools
Domain
Life Sciences / Healthcare / CRM
Deliverable
product features
Required skills
Product roadmap planning, User Acceptance Testing (UAT) leadership, stakeholder alignment, change management, structured experimentation, market trend tracking
Preferred skills
MBA or equivalent, pharmaceutical/biotech industry experience, enterprise life sciences CRM platform management, commercial omnichannel engagement strategy, AI-driven CRM features knowledge, multi-vendor ecosystem collaboration
Technologies
Veeva Vault CRM, Salesforce
Responsibilities
Shape and execute digital-forward HCP CRM product roadmaps; translate business outcomes into technical requirements; champion CRM product vision to cross-functional stakeholders; lead business process design and UAT; facilitate change management and user adoption strategies; drive structured experimentation and market trend tracking
Seniority
Mid-Senior, hands-on IC