Product Business Analyst, Specialty Health
Core
Transforms complex business needs into practical requirements for digital products in specialty healthcare, focusing on order management and patient support programs.
Role type
Product Business Analyst
Builds
Digital solutions for specialty healthcare order management and patient support programs
Domain
Specialty Healthcare / Biopharma
Deliverable
product features
Required skills
Business analysis, Agile practices, Product development lifecycle, Design thinking, Gap analysis, KPI definition, Requirements traceability, Change management, Qualitative and quantitative analysis, CRM product vision communication
Preferred skills
Salesforce experience, AI-enabled workflow automation, Customer experience design, Visio/Miro, Digital transformation in healthcare
Technologies
Salesforce, Visio, Miro
Responsibilities
Gather, document, and convert business needs into user stories and acceptance criteria; Assess existing workflows to uncover opportunities for improvement and automation; Manage and refine the product backlog by prioritizing features based on business value; Participate in agile ceremonies; Perform gap analyses and impact assessments; Maintain detailed documentation and support change management; Communicate CRM product vision to technical teams; Use analysis to inform product decisions while ensuring compliance.
Seniority
Mid-level, hands-on IC