Equipment Finance Customer Service Representative
Hybrid · United States
Core
Part-time Customer Service Representative handling equipment finance inquiries via phone, email, mail, and chat.
Role type
Part-time Customer Service Representative
Builds
Customer support for equipment lease contracts
Domain
Financial Services / Equipment Finance
Deliverable
client delivery
Required skills
Customer service, problem solving, telephone skills, written communication, computer navigation, multitasking
Responsibilities
Answer incoming calls regarding equipment lease contracts, process customer inquiries using multiple systems, diagnose customer needs and educate on products, de-escalate dissatisfied customers, guide customers through website troubleshooting, meet call center metrics.