ServiceNow CMDB & ITOM Engineer
Core
Develop, configure, and enhance ServiceNow CMDB and ITOM solutions to improve technology visibility, map infrastructure relationships, and support enterprise configuration management.
Role type
ServiceNow CMDB & ITOM Engineer
Builds
Enterprise Configuration Management Database (CMDB), Discovery, and Service Mapping platforms
Domain
Financial Services / IT Operations Management
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
ServiceNow ITOM development, CMDB configuration, Discovery implementation, Service Mapping, data ingestion, ETL processes, cloud architecture, networking infrastructure, Windows/Linux OS, application hosting architectures, Agile software development
Preferred skills
Common Service Data Model (CSDM), ServiceNow data governance, ITIL principles, service-oriented architecture, enterprise technology environments
Technologies
ServiceNow, Agile
Responsibilities
Develop and deliver ServiceNow solutions based on user stories, configure and enhance CMDB/Discovery/Service Mapping capabilities, build and deploy functionality through Agile cycles, collaborate with engineering teams on platform enhancements, support data ingestion and ETL processes, map relationships between infrastructure and business services, ensure alignment with ServiceNow development standards
Seniority
Mid-level, hands-on IC
