CareerPlan

Director, Medical Digital Engagement - Omnichannel (EPL)

South San Francisco, USFull-time$182k–$338k2026-08-04 → 2026-11-12
Hybrid · United States

Core

Lead omnichannel digital engagement for US Medical to drive customer interaction, manage medical media plans, and optimize web presence for HCP access.

Role type

Director, Medical Digital Engagement (Omnichannel)

Builds

Seamless digital experiences for medical information, clinical trial data, and scientific publications.

Domain

Healthcare / Pharma / Digital Marketing

Deliverable

product features

Required skills

Digital strategy, omnichannel orchestration, web analytics, SEO, UX, project management, compliance knowledge (PhRMA, FDA)

Preferred skills

Data strategy, digital platforms (Adobe, Veeva, Salesforce), user research, clinical trial recruitment

Technologies

Adobe, Veeva, Salesforce

Responsibilities

Increase digital customer engagement frequency and depth; oversee cross-portfolio medical media plans; lead integrated medical web presence evolution; develop impact measurement strategies.

Seniority

Director, strategic leadership & execution