Program Manager (Remote)
Core
Connect business goals to team skills by identifying gaps and building learning paths to close them.
Role type
Senior Program Manager (Technical Enablement & Learning)
Builds
Role-based learning paths and training programs for Sales and CX teams
Domain
Technology / Sales Enablement / Learning & Development
Required skills
Program management, cross-functional project leadership, skills gap analysis, roadmap creation, stakeholder management, data-driven decision making, AI workflow adaptation
Preferred skills
Organizational change management, certification framework design, AI automation, technical readiness strategy
Technologies
AI tools, learning management systems, data analytics platforms
Responsibilities
Map field needs to create clear learning plans, bridge Sales and CX teams to align training with customer journeys, use data to measure training impact on performance, adapt programs in real-time based on AI and tech shifts
Seniority
Senior, hands-on IC