CareerPlan

Quereinsteiger als Kundenserviceberater (m/w/d) Kredite Digital

Dortmund, NORDRHEIN_WESTFALENFull-time2026-06-23 → 2026-11-11

Core

Customer service advisor for consumer loans via phone, email, and live chat, serving CHECK24's 20+ million customers.

Role type

Customer service representative (credit)

Builds

Consumer loan services and support for CHECK24's digital platform

Domain

Fintech / Consumer Lending

Deliverable

client delivery

Required skills

Communication, problem-solving, customer orientation, MS Office proficiency, adaptability

Preferred skills

Commercial training background

Responsibilities

Answering customer inquiries about consumer loans, providing solutions to customer problems, collaborating with credit advisors, supporting administrative tasks and app usage support