Customer Advisory Board (CAB) Program Manager
Core
Architect executive-level engagement strategy and facilitate high-level dialogue between Cisco's senior leadership and top-tier customers to influence product roadmaps and business direction.
Role type
Senior Customer Advisory Board Program Manager
Builds
Global and regional Customer Advisory Board (CAB) programs for Cisco's executive customers
Domain
Technology (Networking, Cybersecurity, SaaS)
Deliverable
client delivery
Required skills
Strategic program management, executive communication, cross-functional orchestration, project management, stakeholder influence
Preferred skills
MBA, experience in networking/cybersecurity/SaaS, data-driven mindset, emotional intelligence
Technologies
Digital collaboration platforms
Responsibilities
Develop and execute annual CAB strategy, manage end-to-end board member experience, curate strategic agendas, formalize feedback loops to internal product teams, collaborate with Sales/CX/Marketing, manage program logistics and metrics
