Renewals Manager KSA
Core
Managing a portfolio of Cisco renewal contracts for software subscriptions and support services to ensure on-time renewals and maximize ARR retention.
Role type
Senior Renewals Manager
Builds
Recurring revenue through contract renewals and win-back strategies for inactive customers
Domain
IT Infrastructure / Networking / SaaS
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Contract negotiation, pipeline forecasting, attrition tracking, win-back strategy development, stakeholder engagement, cross-functional resource orchestration, data-driven risk analysis, Arabic fluency, English fluency
Preferred skills
ITIL, PMP, COBIT, Six Sigma, Salesforce proficiency, Microsoft Office Suite expertise, knowledge of Cisco product portfolio
Technologies
Salesforce, Microsoft Office Suite
Responsibilities
Lead renewals sales process for end customers, develop comprehensive renewal strategies, validate customer installed base and adoption status, manage renewal opportunity pipeline and forecasting, engage directly with customer decision makers, collaborate with sales teams and channel partners, implement win-back strategies for inactive customers
Seniority
Senior, hands-on IC