Solutions Engineer - Splunk
Required skills
Proven experience in enterprise presales, ideally 5+ years, with a technical focus. Ability to understand complex application environments and machine data sources (logs, security data, network data, etc.). Strong ability to articulate complex technical solutions to customers and partners. Experience working with cross-functional teams to deliver customer value and improve processes.
Preferred skills
Hands-on knowledge of Splunk solutions and experience demonstrating their value to enterprise customers. Excellent communication and interpersonal skills with a collaborative mindset. Familiarity with open-source technologies, search engines, and query languages. Ability to thrive in a multicultural, fast-paced environment. Passion for technology, innovation, and customer success.
Technologies
Splunk solutions, observability solutions (Kubernetes, Docker, Serverless), scripting languages (Python, Perl), open-source technologies, search engines, query languages.
Responsibilities
Demonstrate and evangelize Splunk products and services through onsite sessions, webinars, and field events. Lead discovery calls and conversations to identify and validate opportunities, independently or with your sales counterpart. Establish and maintain positive relationships with customers and partners throughout the sales cycle and beyond. Conduct on-site customer engagements, including Proof of Value/Concept demonstrations. Address complex technical inquiries and resolve customer concerns to ensure successful outcomes. Collaborate with cross-functional teams to continuously improve working practices, processes, and customer success.
Seniority
Senior
Domain
Enterprise solutions, customer success, sales, technology, security, data analytics
