Senior Solutions Engineer | East Coast | Remote
Core
Customer-facing technical expert enabling global growth through demos, enablement, and partnership with sales to close high-velocity opportunities for an observability platform.
Role type
Senior Solutions Engineer (Enterprise)
Builds
Grafana Cloud (fully managed observability platform)
Domain
Observability / Monitoring / Open Source
Deliverable
client delivery
Required skills
technical pre-sales experience, open source technologies knowledge, metrics/monitoring space expertise, advanced competitive knowledge, technical skill, credibility, product presentation skills, feedback loop management, documentation creation, blog post writing, video recording, knowledge base article creation
Preferred skills
coding bootcamp background, post-sales experience, engineering experience, creative problem solving, self-motivation, initiative
Technologies
Grafana Cloud, Open Source technologies, Metrics/Monitoring tools
Responsibilities
Partner with Sales to articulate value proposition and strategy to customers, own technical engagement and help close high-velocity opportunities, deliver product and technical presentations, communicate with customers and internal teams for feedback, drive product conversations based on customer needs, enhance documentation and create enablement material
Seniority
Senior, hands-on IC
