Customer Support Agent
Core
Handling customer inquiries via chat and email in Ukrainian, English, Chinese, and Spanish for SKELAR's global consumer tech businesses.
Role type
Customer Support Agent
Builds
Customer support operations for EdTech, Mental health, Petcare, and FashionTech ventures
Domain
Consumer Tech / Venture Builder
Deliverable
client delivery
Required skills
Written Spanish (B2), Written English (B2+), Customer service experience, Written Chinese, Written Ukrainian
Preferred skills
IT industry interest, Proactive problem solving
Technologies
Chat support tools, Email support tools
Responsibilities
Communicate with users via chat and email, Escalate complex requests to other departments, Manage shift schedule (16:00–24:00)
Seniority
Individual Contributor
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