Technical Support Engineer - Entra Identity
Core
Investigate and resolve customer technical issues related to Entra Identity, building peer delivery communities, and developing technical proficiency through training.
Role type
Technical Support Engineer
Builds
Customer issue resolutions and readiness programs
Domain
Identity Management / Cloud Security
Deliverable
client delivery
Required skills
Troubleshooting, Mandarin (fluent), English (fluent), Analytical problem-solving, Technical consulting, IT operations
Preferred skills
Community building, Training delivery
Technologies
Entra Identity
Responsibilities
Own and resolve customer technical issues, Lead or participate in building peer delivery communities, Develop technical proficiency through training
Seniority
Individual Contributor
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