CareerPlan

Account Executive (SaaS Customer Experience)

North Sydney, New South WalesFull-time2026-08-28 → 2026-10-22

Core

Full-cycle Account Executive role owning the sales process from prospecting to closing for enterprise B2B SaaS customer experience software.

Role type

Account Executive (SaaS)

Builds

New business revenue through outbound prospecting and closing deals for enterprise clients

Domain

B2B SaaS, Customer Experience

Required skills

B2B SaaS sales, outbound prospecting, discovery calls, MEDDIC framework, stakeholder negotiation, pipeline forecasting, ROI communication

Preferred skills

Experience in Customer Experience category, SMB/Mid-Market selling, storytelling

Technologies

CRM, MEDDIC

Responsibilities

Own full sales cycle from prospecting to closing, generate diversified pipeline via outbound, lead discovery conversations, build value propositions, deliver product demos, negotiate with stakeholders, maintain pipeline forecasting

Seniority

Mid-level (2-4 years experience)