Account Director
Core
Senior customer partner owning a high-profile state government enterprise account, shaping executive relationships and driving commercial performance.
Role type
Senior Account Director (Government/Enterprise IT Services)
Builds
Long-term partnerships and commercial outcomes for a state government client
Domain
Government sector, IT Managed Services (MSP), Enterprise IT Services
Deliverable
client delivery
Required skills
Complex enterprise/government account management, commercial and contract acumen, financial performance management, executive stakeholder engagement, people leadership, service delivery oversight
Preferred skills
MSP/outsourcing experience, project and professional services expansion, C-suite influence
Technologies
IT Service Management, Cloud, Cyber Security, Digital Infrastructure
Responsibilities
Oversee contracted services, budget performance, and customer outcomes; Navigate senior-level commercial discussions and escalations; Identify account growth opportunities; Guide service delivery leaders; Foster high-performing teams
Seniority
Senior, hands-on IC with leadership scope