Senior Vendor Manager - SMB Sales
Core
Own performance across an outsourced SMB sales vendor network, driving large-scale sales execution, quality, and forecasting for Tier 1 partners.
Role type
Senior Vendor Manager (Sales Operations)
Builds
Scalable operating models for outsourced SMB sales execution
Domain
SaaS / Cloud / Software sales
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Vendor leadership, sales performance management, forecasting accuracy, operational governance, corrective action planning, WBR/QBR facilitation, scorecard development, cross-functional partnership, AI-native workflow integration
Preferred skills
Experience with Tier 1 vendors, managing multiple regions/sites, defining vendor operations for AI environments
Technologies
AI-enabled workflows, automation tools, sales analytics platforms
Responsibilities
Own regional and site-level performance metrics (revenue, pipeline, conversion, quality); diagnose performance gaps and drive corrective actions; lead weekly/monthly/quarterly business reviews with vendors; build and maintain performance scorecards; hold vendor leadership accountable for coaching and execution; monitor new-hire ramp and operational readiness; redefine vendor operations for an AI-native sales environment; translate operational signals into business narratives for senior leadership.
Seniority
Senior, hands-on IC