Customer Support Specialist with German
Core
German-speaking Customer Support Specialist empowering vacation rental owners to manage their properties and integrate with OTAs.
Role type
Customer Support Specialist (SaaS)
Builds
Vacation rental management platform for property owners
Domain
Travel technology / Short-term rentals
Deliverable
client delivery
Required skills
German (C1/C2), English, technical troubleshooting, software onboarding, de-escalation, documentation
Preferred skills
Zendesk, CRM platforms
Responsibilities
Deliver personalized support via email, chat, and phone; guide customers through software features and OTA integrations; investigate and troubleshoot technical inquiries; de-escalate challenging situations; collaborate with internal teams on product feedback; maintain support documentation
Sourced via lever · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.
