Professional Services Specialist (Manila)
Core
Customer Onboarding Specialist ensuring efficient data migration and platform adoption for beauty and wellness partners joining the Fresha ecosystem.
Role type
Customer Onboarding Specialist
Builds
Fresha operating system for beauty, wellness, and self-care businesses
Domain
Beauty & Wellness / SaaS
Deliverable
client delivery
Required skills
Data migration, project coordination, partner training, process documentation, Hubspot, Excel, problem-solving, cross-timezone collaboration
Preferred skills
Beauty & Wellness industry experience, start-up/scale-up tech background, project management certification
Technologies
Hubspot, Loom, CSV migration tools
Responsibilities
Guide and train partners on the Fresha platform, manage data migration and cleaning, track project timelines and correspondence, create training materials, support banking and KYC verification processes, collaborate across multiple timezones
Seniority
Individual Contributor