Remote Customer Support Specialist | Maintenance & Housing Support
Core
Handle customer inquiries, coordinate maintenance requests, and assist with housing searches for a US-based housing services operation.
Role type
Remote Customer Support Specialist
Builds
Customer support interactions and maintenance coordination
Domain
Housing services / Property management
Deliverable
client delivery
Required skills
Customer service, maintenance coordination, housing locator support, open-line support, professional communication, information gathering, process adherence, record keeping, multitasking, independent work, shift reliability
Preferred skills
Previous customer service or call center experience, housing support experience, maintenance coordination experience, problem-solving, organizational skills
Technologies
Microsoft Teams, Office 365, Windows 11, Dual monitors, Wired USB Headset, Webcam, Fibre internet