NTT DATA Deutschland SE: ServiceNow Senior Solution Architect (w/m/x)
Core
Designing scalable ServiceNow architectures and integration strategies for enterprise clients to optimize IT service management and business processes.
Role type
Senior Solution Architect (ServiceNow)
Builds
Production ServiceNow implementations and integration solutions for Fortune 100 clients
Domain
IT Service Management (ITSM) / Enterprise Software Architecture
Required skills
ServiceNow platform expertise (ITSM, ITOM, ITBM, HR Service Delivery), Software and data architecture, API integration (REST, SOAP), ITIL framework, Business process modeling, Technical leadership and mentoring
Preferred skills
Customer relationship management, Stakeholder communication, Project leadership
Technologies
ServiceNow, REST, SOAP, Middleware
Responsibilities
Develop technical architectures and designs considering functionality and scalability, Design integration strategies for seamless interaction with existing systems, Provide expert knowledge and technical support to development teams, Support implementation teams to ensure correct architecture execution, Conduct architecture reviews and validations for robustness, Build and maintain relationships with clients and internal teams
