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NTT DATA Deutschland SE: ServiceNow Senior Solution Architect (w/m/x)

Hamburg, HAMBURG🌐 Remote💼 Full-time🗓 2026-09-10 → 2026-09-23

Core

Designing scalable ServiceNow architectures and integration strategies for enterprise clients to optimize business processes and system efficiency.

Role type

Senior Solution Architect (ServiceNow)

Builds

Scalable ServiceNow platform solutions and integrations for Fortune 100 clients

Domain

IT Service Management (ITSM) and Digital Transformation

Deliverable

production ML models | product features | dashboards & analysis | client delivery

Required skills

ServiceNow platform expertise (ITSM, ITOM, ITBM, HR Service Delivery), Software and data architecture, API integration (REST/SOAP), ITIL framework, Business process modeling, Technical leadership and mentoring

Preferred skills

ServiceNow certifications, Project management experience, Stakeholder management

Technologies

ServiceNow, REST, SOAP, Middleware

Responsibilities

Develop technical architectures and designs considering functionality and scalability, Design integration strategies for seamless interaction with existing systems, Provide expert knowledge and technical support to development teams, Support implementation teams to ensure correct architecture execution, Conduct architecture reviews and validations for robustness, Build and maintain relationships with clients and internal teams

Seniority

Senior, hands-on IC with leadership responsibilities

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