IT-Support (m/w/d)
On-site
Core
On-site IT support ensuring operational continuity of workstations and resolving technical issues across deployment sites.
Role type
1st/2nd Level IT Support Specialist
Builds
Maintains and repairs PCs, printers, and peripherals; resolves hardware and software faults.
Domain
IT Operations / Hardware Support
Deliverable
physical/clinical work
Required skills
Windows 11, network fundamentals, peripheral technologies, ticketing systems, remote support tools, hardware troubleshooting
Responsibilities
On-site IT support at deployment locations, maintenance and repair of workstations, error analysis and resolution, hardware component replacement and basic configuration, ticket handling, remote support, documentation of issues and solutions, collaboration with IT teams and business units.