Unified Foundational Offers Strategy and Operations Lead
Core
Establish shared operating models, portfolio taxonomies, and revenue-attribution frameworks to align offer leaders, Finance, and delivery teams on a single view of offers, customer value, and economics.
Role type
Senior strategy and operations lead for unified foundational offers
Builds
Integrated demand and capacity models across support, customer success, and engineering; coherent pricing architecture; portfolio scorecards
Domain
Enterprise services, customer success, and premium mission-critical services
Required skills
Portfolio economics, cost-to-serve modeling, demand and capacity modeling, investment-return analysis, pricing architecture, portfolio governance, cross-functional influence, AI deflection impact assessment, commerce-platform prioritization
Preferred skills
Experience with consumption-based and value-linked pricing, AI-enabled guidance integration, enterprise support transformation
Technologies
None explicitly stated
Responsibilities
Establish common portfolio taxonomy and revenue-attribution framework; Own integrated demand and capacity model; Shape coherent pricing architecture; Arbitrate competing engineering and commerce-platform asks; Define common portfolio scorecard; Set portfolio governance model and decision standards
Seniority
Senior, hands-on IC with strategic oversight
