Business Program Manager
Core
Support people program landscape research, forecasting, and analysis of business trends to clarify program scope, stakeholders, risks, and opportunities.
Role type
Business Program Manager
Builds
People programs and operational processes
Domain
Business Operations / People Programs
Deliverable
dashboards & analysis
Required skills
program management, process management, root-cause analysis, requirements gathering, resource planning, OKRs, KPIs, SLAs, ROI analysis, scenario analysis, change management, stakeholder management, process mapping, cost-benefit analysis
Preferred skills
artificial intelligence, data science, machine learning, data mining, knowledge graphs, search, natural language processing, cloud infrastructure, datacenter operations
Responsibilities
Support people program landscape research, forecasting, and analysis of business trends; Identify opportunities to create new people programs and improve existing programs; Help define and track success criteria and performance metrics; Support a portfolio of projects by maintaining plans, timelines, milestones, roles and responsibilities, financial information, performance measures, risks, and resource needs; Communicate program status, decisions, dependencies, and risks to stakeholders; Collaborate across teams to align requirements and deliver compliant programs; Develop landing and communication plans for target audiences; Contribute to change-management activities, stakeholder collateral, onboarding, training, and reskilling plans; Map processes and systems, conduct cost-benefit analyses, and contribute to business reviews and operating rhythms
Seniority
Mid-level, hands-on IC
